Privacy policy

Last updated: 29 September 2026

Corporate AV ("we", "us", "our") is a brand of Vantage Systems Inc. and operates this website to provide information about our AV integration solutions and to let visitors request quotes, BOQs (Bill of Quantities), and consultations. This Privacy Policy explains what personal data we collect through this website, why we collect it, and the rights available to you under Indian law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000 and rules made thereunder.

Definitions

  • Personal Data means any data about an individual who is identifiable by or in relation to such data.
  • Data Fiduciary means the entity that determines the purpose and means of processing personal data — in this case, Corporate AV.
  • Data Principal means the individual to whom the personal data relates — in this case, you, the website visitor.

Information We Collect

We collect the information you voluntarily submit through our contact, quote, and BOQ request forms, which may include:

  • Your name, email address, and phone number
  • Your company name and project details (room type, project scope, message content)

We also automatically collect limited technical information (such as browser type, device information, and pages visited) through standard website functionality and, where enabled, analytics tools, in order to understand site usage and improve the website. See our Cookie Notice for details.

Important: No Online Payments or Orders

This website does not process online payments, sell products directly, or fulfill orders. It is used solely to showcase our solutions and services and to collect enquiries. We do not collect payment card details or process transactions through this website.

Legal Basis and Purpose of Processing

We process your personal data on the basis of your consent, given by voluntarily submitting a form on this website, for the following specified purposes:

  • To respond to your quote, BOQ, or consultation request
  • To contact you about your project by phone, email, or WhatsApp
  • To maintain business and enquiry records
  • To improve our website and understand how visitors use it

You may withdraw your consent at any time by contacting us using the details below, without affecting the lawfulness of processing carried out before such withdrawal.

How We Share Your Information

We do not sell your personal information. We may share information with:

  • Shopify, which hosts this website and processes form submissions on our behalf as a data processor
  • Service providers who help us operate the website (for example, analytics or communication providers), bound by confidentiality obligations
  • Government or regulatory authorities, where required by applicable Indian law

Cross-Border Data Transfer

Our website hosting provider may process and store data on servers located outside India. Where personal data is transferred outside India, we take reasonable steps to ensure it continues to receive an appropriate standard of protection, consistent with the DPDP Act.

Data Retention

We retain enquiry information for as long as needed to respond to your request, maintain business records, and comply with applicable legal, accounting, or reporting requirements, after which it is deleted or anonymized.

Data Security

We follow reasonable security practices and procedures, consistent with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect the personal data we hold from unauthorized access, loss, or misuse.

Children's Data

This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors without verifiable consent of a parent or lawful guardian, as required under the DPDP Act.

Your Rights as a Data Principal

Under the DPDP Act, you have the right to:

  • Obtain a summary of the personal data we hold about you and the processing activities carried out
  • Request correction, completion, or updating of your personal data
  • Request erasure of your personal data, where it is no longer necessary for the purpose it was collected
  • Withdraw consent at any time
  • Register a grievance regarding the processing of your personal data
  • Nominate another individual to exercise these rights on your behalf in the event of death or incapacity

To exercise any of these rights, contact us using the details in the "Grievance Officer" section below. We will respond within the timelines prescribed under applicable law.

Cookies

This website uses cookies for basic functionality and, where enabled, analytics. See our Cookie Notice for full details on the categories of cookies used and how to control them.

Grievance Officer

In accordance with the DPDP Act and the Information Technology Rules, 2021, we have designated a Grievance Officer to address any queries, concerns, or complaints regarding this Privacy Policy or the processing of your personal data:

Grievance Officer, Corporate AV
Email: avsupport@corporateav.in
Phone: +91 99452 30186

We aim to acknowledge and address grievances within the timelines prescribed under applicable Indian law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please email us at avsupport@corporateav.in.